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Our Leaside Location
Street Address
45 Wicksteed Ave, Suite 240
Toronto, ON, M4G 4H9
When you get here
We are located in the northwest corner of the plaza. The main entrance to our building is directly across the parking lot from Golf Town between RBC and Meridian. The clinic is on the second floor which can be accessed by the stairs or elevator. When you arrive on the second floor turn left towards Leaside Dentistry then turn right to walk down the hallway. The entrance to our suite is on your left.
Office Hours
Mon – Fri: 7am-7pm
Sat – Sun: Closed
Reach Us By
Phone
416-423-9999
info@sportshealthexperts.com
Fax
416-649-6817
Billing and Payment FAQs
Is my sport medicine doctor visit covered under OHIP?
A visit with our sport medicine doctors is covered by OHIP if you have a valid health card. However, some injections and procedures are not covered by OHIP such as hyaluronic acid injections and platelet-rich plasma injections. If you do not have a provincial health card, or are from out of the country, you will be required to pay a fee for the appointment.
Is physiotherapy treatment covered by OHIP?
No, physiotherapy services at The Sports Health Experts are not covered by OHIP.
Is physiotherapy treatment covered by my extended health benefits plan?
It depends on your insurance coverage policy. Contact your insurance provider to find out what services they cover and whether you will need a prescription from a doctor to submit with your claim.
Do you do direct billing?
We do not provide direct-to-insurance billing for any insurance providers. All patients will need to pay for their services at The Sports Health Experts and then request reimbursement through their insurer.
How much will my treatment cost?
Our fees vary depending on which treatment you have received and all pricing information for therapy services is displayed at the time of booking when you select your appointment type. Please contact our administrative team if you require more detailed information at 416-423-9999 or info@sportshealthexperts.com
What forms of payment do you accept?
The Sports Health Experts is a cashless office so we will accept payment for services using any major credit card or by e-transfer to info@sportshealthexperts.com. Please note that if you have an outstanding balance on your account with us you will not be able to book any further appointments or services with us until it has been paid.
What is the cancellation/ missed appointment policy?
We are committed to providing all of our patients with exceptional care. When a patient cancels last minute, or fails to show for their appointment, they prevent another patient from being seen.
At least 24 hours notice is required for any appointment cancellations or rescheduling for ALL of our providers (doctors, physiotherapists and massage therapists). Appointments cancelled or changed with less than 24 hours notice and missed appointments will have the credit card on file charged.
The fee must be paid before rescheduling or attending any future appointments. In the event there is no credit card information on file, no appointment with any provider can be booked until the fee has been paid and any existing bookings will be cancelled.
What fees are not covered by OHIP when I see a sport medicine doctor?
At The Sports Health Experts, we provide a number of injections for our patients and keep the products to be injected in stock at the clinic for your convenience. The injection material (steroid, hyaluronic acid) is not covered by OHIP and you will be required to purchase it at the time of your injection visit at the clinic or a prescription for the product to be injected can be given to take to a pharmacy to fill and then a follow up appointment to return with the injection product and have it injected must be booked. Extended health insurance plans may reimburse all or part of the cost with submission of the receipt for the product depending on your policy.
Appointment FAQs
Do I need a doctor’s referral to see a sport medicine doctor?
Yes, all new patients who would like to make an appointment with a sport medicine specialist will require a referral from a physician.
All of our sport medicine doctors have their GP focused practice designation so there is no impact on the physician access bonus from seeing one of our doctors.
I saw Dr. Hamilton a few months ago at a different clinic for the same issue, do I still need a referral?
If you have been seen by Dr. Hamilton within the past 12 months for the exact same issue you are making an appointment for at The Sports Health Experts then a referral is not required.
I saw Dr. Hamilton a few years ago for this issue, do I need a referral?
Yes, if it has been more than 12 months since you have been assessed by Dr. Hamilton (even if it is for the same concern), a doctor referral is required.
Is my sport medicine doctor visit covered under OHIP?
A visit with our sport medicine doctors is covered by OHIP if you have a valid health card. However, some injections and procedures are not covered by OHIP such as hyaluronic acid injections and platelet-rich plasma injections.
Do I need to bring my health card?
If you are seeing one of the sport medicine doctors then you need to show a valid health card when you check in.
Why is a valid credit card number needed on file to book a visit with a sport medicine doctor if it is covered by OHIP?
We have a strict policy regarding any no shows or last minute cancellations (less than 24 hours notice) for appointments with any of our providers (doctors and therapists) that requires a credit card number on file to be charged in the event this occurs.
Why do I need to enter my health card information to book online if I am not seeing a doctor?
What Should I expect at my first sport medicine doctor appointment?
- Please arrive 10-15 minutes before your scheduled appointment time in order to register.
- Please show your valid health card when you arrive to check in.
- Please wear loose comfortable clothing. If you are seeing the doctor for your low back, hip or knee please bring a pair of shorts. If you are seeing the doctor about a neck or shoulder concern, please bring a tank top or sports bra.
- Please bring the following:
- Copies of any test results or imaging reports – X-ray, ultrasound, CT, MRI, bone scan, nerve conduction tests (EMG/NCS)
- A list of your current medications including the dosage and when you take each
- The name, phone number and fax number of your pharmacy
Do you treat MVA (car accident) or WSIB (workplace injury) cases?
We do not treat MVA or WSIB cases and are not a registered WSIB service provider. At The Sports Health Experts our focus is on acute or chronic musculoskeletal injuries related to exercise, dysfunction or biomechanics.
Do I need a doctor’s referral to see physiotherapy or massage therapy?
A doctor’s referral is not required to see a physiotherapist or massage therapist at The Sports Health Experts. Some extended health insurance benefit plans do require a doctor’s prescription or referral in order for you to be reimbursed for these services.
What do I need to bring to my therapy appointment?
Please wear or bring loose comfortable clothing that allows your provider to assess and treat your area of concern. Patients with low back, hip or knee issues should bring a pair of gym shorts to every treatment visit. Patients with neck or shoulder concerns should bring a tank top or sports bra to each therapy visit.
Where do I park for my appointment?
There is a large public parking area within the plaza where our clinic is located that is free without any time limit. Our clinic is in the northwest corner of the plaza where a separate mini parking area is located. Patients are welcome to park in either the smaller lot by the entrance or the larger central parking lot for as long as needed.
Where is the clinic located?
The Sports Health Experts is located at 45 Wicksteed Avenue in the northwest corner of the SmartCentres plaza at Laird and Wicksteed. The main entrance to the clinic building is directly across the parking lot from GolfTown in between RBC and Meridian. The clinic is on the 2nd floor which can be reached by the stairs or elevator inside the main entrance doors. When you exit the elevator or stairwell on the second floor, turn left towards Leaside Dentistry then turn right to walk down the hall to our clinic entrance that is the next office door on your left.